Is the free trial really commitment-free? +
Yes. No credit card is required at sign-up. For 60 days you have access to all Practice plan features. At the end of the trial, you choose to continue or stop — your data remains readable for 12 months.
Can I change plans any time? +
Yes, from your account settings. Upgrading is immediate and prorated; downgrading takes effect at the next billing period.
Is my data stored in the cloud? +
No. Docapro stores all your encrypted medical data directly on your computer. A daily encrypted backup is pushed to your own Google Drive — we do not host any patient data on our servers.
What happens if I have no internet connection? +
Docapro is designed to work 100% offline. Consultations, records, prescriptions and billing remain available. SMS reminders and online bookings sync as soon as the connection returns.
Do you offer pricing for students or new practitioners? +
Yes, practitioners registered for less than 12 months receive 50% off the first year on the Essential or Practice plan. Contact us with proof of registration.
Can I retrieve my data if I leave Docapro? +
Yes, at any time. You can export all your data in PDF, CSV and JSON formats from the settings. Your files also remain accessible on your personal Google Drive.